Advice and Guidance Award Level 3

Qualification Aim:

The aim of this qualification is to provide learners with an understanding of the role of an Information, Advice and Guidance worker and the skills used in this area.

In achieving the qualifications learners will have understood the contexts for the delivery of information, advice or guidance and the importance of effective communication skills in information, advice or guidance delivery.

In achieving the qualifications learners will also acquire an understanding of advice and guidance in the context of their own organisation as well as the importance of relevant policies to the Information, Advice or Guidance role.

 Qualification Structure:

The OCN Level 3 Award in Information, Advice or Guidance (QCF) comprises of 2 mandatory units. In order to gain the Award the learner must achieve 9 credits.


This award is delivered in a classroom setting with activities and training to cover the 2 mandatory units to achieve the award. Training takes place over a four week period, additional hours are for observations of learner in their role and supporting course work;  Learners will require an 80% attendance to achieve this Award.


Internally assessed and externally moderated portfolio

Credit Value: 9

Guided Learning Hrs: 63

Entry Requirements:

  • The minimum age for access to this qualification is 19 years. This is because the complex nature of advice giving within the range of sectors where it is offered demands that learners have a minimum level of experience, self awareness and self confidence.
  • If you have completed the Level 2 course or a level 2 in Information, Advice and Guidance


Recognition of Prior Learning can be used, evidence of prior learning is not time limited

NOCN Level 3 Award in Information, Advice or Guidance
In order to achieve the NOCN Level 3 Award in Information, Advice or Guidance, learner must achieve a total of 9 credits.

Mandatory Units:

All units in the mandatory group (9credits) must be achieved.
  • Applying interaction skills for information, advice and Guidance – Unit Criteria
  • Information, Advice or Guidance principles and practice – Unit criteria
Course Costs:

£710.00 per person
Costs include all course materials, registration and certification costs

To book a place on this course or for more information email: Stephanie Pinner